American Express Employee Reviews

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5.0
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Amazing company, amazing brand
Director - Data (Former Employee) –  Salt Lake City, UTJuly 17, 2019
Dedicated 10 years of work to American Express, and it was worth every day of the investment. From the leadership training, to the culture, American Express is a badge of honor, and working for them gives you a reputation that precedes you in every interaction afterwards. American Express does business right, and treats its people with the respect and appreciation that has helped make them such an amazing brand for so many years.
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5.0
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Fun work place and coworkers
Team Leader (Former Employee) –  Salt Lake City, UTJuly 17, 2019
The pace is life was hard while at work, but we also could have fun. Work life balance is always hard to attain when striving to be the best company in the world, but one learns to manage time effectively and eventually finds that happy medium.
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4.0
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It's a great workspace and culture.
Analyst (Former Employee) –  New York, NYJuly 15, 2019
Just don't get stuck!! They management teams will help as much as you need. Use this as a step stone or strategically based on great benefits awarded.
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5.0
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Productive and working fun
Data Scientist (Current Employee) –  Phoenix, AZJuly 14, 2019
I have learned a lot of new things in the company, which helps me in the future. Great supportive team and faced new challenges in finding the solutions for the business team and improve the productivity of the company by fixing the bottle necks
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3.0
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Different -Fun
Project Manager (Current Employee) –  Phoenix, AZJuly 14, 2019
American Express is a trusted brand and great company with good work life balance initiatives. However, leadership can be hit or miss depending on the team. I have seen some really good Leaders and some that not so good. Salary is on the low side, they sell you on the end of year bonus. Job Security is minimal depending on how the business unit performs.
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3.0
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Good benefits and work life balance
Manager- AXP Results and Analysis (Current Employee) –  New York, NYJuly 14, 2019
Work life balance varies based on the team culture. Usually colleagues supportive of maintaining a good balance. Great diversity at workplace and global exposure
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4.0
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Worked as an Executive Chef training employees on sanitation, recipe and safety procedures
Executive Chef, Compass Group (Former Employee) –  Plantation, FLJuly 13, 2019
Great place to work. We were allowed to be creative with menus for cafeteria customers and create first class catering options. Also developed multitask management skills
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5.0
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Very good work place
Front End Developer (Current Employee) –  Fort Lauderdale, FLJuly 13, 2019
Great work environment in a beautiful office. My coworkers and I were extremely collaborative and I developed extremely strong connections during my time at American Express.
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1.0
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Needs new HR team
Customer Service Representative (Former Employee) –  Sawgrass, FLJuly 12, 2019
American Express should reconsider their Human Resources team. One particular lady seems really unhappy and unprofessional. American Express deserves better and it starts with HR and Management.
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4.0
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Job work life balance
Lead DBA/Technical architect (Former Employee) –  Phoenix, AZJuly 11, 2019
It was really fun working at AMEX. Some time you have long day from early morning meeting to late nigh meeting to sync up with offshore team members. AMEX give a good benefits and chance to grow. For me commute was a challenge. Overall a good company to work for.
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5.0
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Iffy
Travel Agent (Current Employee) –  Killeen, TXJuly 11, 2019
The company its self is great I just feel like they should have something outside of TP the conditions of the building is terrible and unsafe sometimes.
Pros
Sabre training
Cons
No option for upskill traing and no pay increase until just recently
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1.0
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Lot of finger pointing
Java Tech Lead (Former Employee) –  Sunrise, FLJuly 11, 2019
They have a culture of blaming others for their short sightedness. Lots of meetings. They spend their time patting each other on their backs. They know who is to blame, but rather blame others.
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5.0
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Excellent work/life balance and awesome benefits
Senior Team Leader (Current Employee) –  Jacksonville, FLJuly 9, 2019
American Express provides a conducive work/life balance providing all employees the necessary balance to better perform at the job. The benefits medical, legal and even pet insurance is all offered. The company also offers a lucrative amount of vacation time annually.
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4.0
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Solid Brand
Consultant Business Development (Current Employee) –  Minneapolis, MNJuly 9, 2019
Good company, focused on what they do best. Great brand. The company knows the Financial services industry and has great tools and data to help drive results.
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5.0
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Extremely systematic and high politics work place
Senior Engineer I (Former Employee) –  Phoenix, AZJuly 9, 2019
Overall its a fantastic place to work. Though team dynamics was a big issue, but work life balance, quality of work, learning and advancement was amazing.
Pros
Benefits
Cons
Too much office politics
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5.0
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Great company to work for
Business Consultant (Current Employee) –  Sunrise, FLJuly 8, 2019
Workplace culture, very inviting, engaging, learning, but fun working environment--
Continued learning & growth opportunities
Must have a growth mindset
Team environment -management is committed to developing a strong team & will provide you with the necessary tools, feedback, & support to ensure that you succeed
Pros
Many different roles & opportunities within the Brand
Cons
Regardless of your external experience, you have to be proven in a designated role, for at least a year before a mgmt position will be extended to you
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1.0
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Bad culture, Unprofessional colleagues and mismanaged teams.
Senior Data Scientist (Current Employee) –  Phoenix, AZJuly 7, 2019
I was hired as a contractor. I think the middle management has mismatched planning and execution. They should be transparent about their plans to contractors too and their culture is worst for the contractors. Most of the teams believe that FTE are superior to the contractors and maintain the attitude all over the workplace. Contractors lives are very miserable.
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4.0
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Excellent Company but Limited Opportunity for Advancement
Manager, Business Development (Current Employee) –  Baltimore, MDJuly 7, 2019
Pay is excellent, work from home for most roles. Flexible hours. The paternity/maternity leave is excellent if you have been an employee for over a year, other benefits are about average for the industry. Very much a "what have you done for me lately" type of culture and very limited opportunity for advancement if you work outside of NYC or are not able to relocate.
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5.0
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Great employer
Credit bust out (Former Employee) –  Phoenix, AZJuly 7, 2019
American Express is a wonderful company to work with, great people, wonderful environment and a great support team that will allow you to further your career within the company.
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4.0
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productive
Development Lead (Former Employee) –  Phoenix, AZJuly 5, 2019
good place to work with perks and incentives, good culture.
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Overall rating

4.1
Based on 6,812 reviews
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4.0Work/Life Balance
4.0Compensation/Benefits
3.6Job Security/Advancement
3.8Management
4.0Culture

Diversity score

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Diversity Score
TOP35%
In the Top 35% of similar size companies

The Comparably Diversity Score tracks how positively diverse employees rate their experience at American Express.

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