Bank of America Employee Reviews

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1.0
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Not a healthy environment
Administrative Assistant III (Current Employee) –  Charlotte, NCJune 19, 2019
Company benefits are not as good as people think. Management does not listen nor have a true vision on a direction.
They need leaders someone who can take the wheel and direct a group and send them out to do the job they were hired to do.
If you cannot trust your team, then you are not a good manager/leader. You pick people for a job not just a warm body to fill a space!
Pros
Job that I got a check
Cons
Everything biggest benefits and poor management
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5.0
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Great Company
Bank Teller (Former Employee) –  Newnan, GAJune 19, 2019
I really enjoyed working for Bank of America. I was only there part time and not for a long period of time, but I looked forward to work daily........
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2.0
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High school environment
Client Specialist II (Current Employee) –  Las Vegas, NVJune 19, 2019
Ok pay HOWEVER working here is like high school, cliques, gossiping, lies and all. Reps on the phones have more knowledge then some managers. One manager here is VERY 'flamboyant'' and unprofessional in discussing personal and very private details on what is done on his "off the clock'' time which makes a lot of the employees here very uncomfortable. You have to be VERY careful to always cross your T's and dot your I's because incompetent managers will tell lies to try get you wrote up or fired because will get wrong answers to questions and YOU will get coached and disciplined for it. Half of the management have little to no knowledge about what they are suppose to be coaching the reps on not to mention most of the managers attendance is horrible because of the stressful and high call volume and they aren't even the ones taking the calls. Managers don't know answers to questions and will not follow up with the right answer. Some managers wont take sup calls when the call is escalated or when client request to speak to a manager. You will be hired for one position then they will gradually add duties that other departments are supposed to be doing without adding on the extra pay. Very high call in rate because of the stressful, rude and very disrespectful calls from clients. Again the reps on the phones are more educated and more knowledgeable then the people supervising/managing them. Bottom line Some not all of the managers here are unhelpful and unknowledgeable and are only at the position they are in because of the length of time that they been here and because of WHO they  more... know and certainly NOT what they know.  less
Pros
Pay.
Cons
Long list but the major cons are incompetent, unprofessional, lazy, hardly present, petty managers and high call in rate that leads to back to back calls, little to no help.
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1.0
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Dead evrything
Relationship Manager (Former Employee) –  McKinney, TXJune 19, 2019
waste of time. Management is horrible. BAC will take 30% from you pay if the branch miss customer services . Management wants a big loan pipeline on everything promoting debt.
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5.0
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Perfect hours for a person with a family.
PROFESSIONAL BANK TELLER (Former Employee) –  Atlanta, GAJune 19, 2019
Bank of America at the time was a great job. Hours were perfect and allowed time for my growing family. Nights and weekends off except for a few hours on some Saturdays. Training is good and managers were good
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5.0
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Fast Paced
Customer Service Rep (Former Employee) –  Jersey City, NJJune 19, 2019
I am not really to sure about Bank of America because I have never worked for this company in the past so I cannot really give any input on nothing internaly...
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3.0
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High paced
AVP, Client Services Advocate II ǀ (Former Employee) –  Simi Valley, CAJune 19, 2019
Bank of America has great benefits and good pay. Bank of America is a well rounded company and has many job functions, that you can get experience with, only downside is they lay off "downsize" alot.
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4.0
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productive
Core Network Engineer (Former Employee) –  Richardson, TXJune 18, 2019
Great working environment and high security quality in a banking context. Good engineering with season engineers ready to walk you down the path to be a great professional
Pros
lunches
Cons
breaks
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5.0
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Great opportunities
Sr. Customer Service Specialist (Former Employee) –  Pasadena, CAJune 18, 2019
This company allows you to grow and it provides great opportunity. As long as you show interest and great work ethic, you have many different paths within the company you can choose from to pursue.
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1.0
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Terrible Place To Work In Kennesaw Ga
SENIOR FRAUD ANALYST (Former Employee) –  KennesawJune 18, 2019
I worked at BOA for 8 years in their Kennesaw location and I can say that I would rather work in fast food than to EVER go back to that company. The work life balance is horrible no flexible scheduling the pay is horrendous. The opportunity for advancement is not there the leadership is clueless. I can honestly say that it was the WORST company to work for.
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1.0
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Immediate team was wonderful but Management was horrible.
Sales Operations Manager II (Former Employee) –  Lakewood, WAJune 18, 2019
Upper management was horrible regarding treating all equal and are not welcoming of breaking bad habits and excepting ways to increase productivity. Some Manager bully and discriminate towards parties depending on personal preference. I
Pros
Holiday schedule
Cons
All parties are not treated equally.
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4.0
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Like every other bank.
Security Guard (Former Employee) –  Manhattan, NYJune 18, 2019
The people were nice and professional, not a stressful place to work, hours were good with great benefits, holiday parties were the best. Management were appreciative.
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3.0
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Productive and fun work place
Program Manager/Project Manager/RTE/Scrum Master (Current Employee) –  Plano, TXJune 17, 2019
A typical day starts with meetings and collaboration with offshore teams. Second half of the day is spent mostly on Management meetings and sync up calls. Workplace culture used to be great but off late it is declining. The hardest part of the job is run an Agile train with teams from across globe. The most enjoyable part is to use bank provided learning opportunities to enhance your skills
Pros
Learning Opportunities
Cons
Work culture
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4.0
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What you learned
Editorial Project Manager (Former Employee) –  New York, NYJune 17, 2019
As part of a large marketing group, I learned a lot about the various ways the bank uses to get its messages across platforms from digital content to newsletters to podcasts.
Pros
Office had great views
Cons
Lack of one-on-one interaction
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5.0
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Great Workplace
Financial Services Representative (Current Employee) –  Jacksonville, FLJune 17, 2019
I assist participants who had retirements accounts, such as 401k, with Merrill Lynch. I work in a very competitive environment where our stats are really our basis for how we are graded
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3.0
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Fast paced boring environment
Data Entry Operator (Former Employee) –  Atlanta, GAJune 17, 2019
When I worked here there were no real advancement opportunities for growth. The pay was very low for the amount of work that was required of you. Outdated technology products provided for you to do your job.
Pros
Centralized location close to downtown
Cons
No healthcare benefits, no paid vacation.
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5.0
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Very exciting and very energetic.
Executive Assistant (Former Employee) –  Dearborn, MIJune 17, 2019
Working with Financial Advisories was very interesting and informative. Love working in that kind of environment where you not only help other people plan there financial future but you learn a lot about the money market.
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2.0
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Good company but they do not care about the people that work there
Collections Representative (Former Employee) –  Fort Worth, TXJune 17, 2019
Management in my departments gets a total fail. They don't pass the EXACT same information to everyone. They show little to no interest in helping people try to advance. Management needs sensitivity training because some very inappropriate things are said all the time. The medical benefits are really good.
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5.0
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Excellent company, great exerience
BUSINESS SUPPORT MANAGER (Former Employee) –  St. Louis, MOJune 17, 2019
Overall, it was a great experience. The company has excellent benefits and is committed to building employee careers. The workers are professional and employee feedback is encouraged.
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5.0
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Great Compensation
Quantitative Services Analyst (Current Employee) –  Charlotte, NCJune 17, 2019
Great company to work for. The company culture is great. There are many career opportunities at Bank of America. Bank of America is the best company that I've ever worked for.
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Overall rating

3.8
Based on 27,326 reviews
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Ratings by category

3.7Work/Life Balance
3.9Compensation/Benefits
3.4Job Security/Advancement
3.4Management
3.6Culture

Ratings from women

3.3InHerSight Score

2.9Personal Development

3.5Career Opportunities

3.4Family Support

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