I enjoyed working there until they started messing with everyone's hours, some people even wouldn't get any hours a week. People appeared to like me and I was always told that I earned positive survey scores beforehand, but then they decided to cut my hours to maybe 9 hours one week (if that) and 0 the next.
So I think irregardless of how well you work with them or with the customers they'll screw you over and give you no hours.
I'm assuming it has everything to do with favoritism, because even if you're a hard worker they'll treat you like you've outlived your use if you haven't known the manager long enough (a.k.a. years).
So even if someone doesn't work hard or work at all during their shift, they can still get the hours they need, and your hours will get cut. Sounds fair, right lol?
I guess I shouldn't have worked hard and just slacked off?