Capital One Employee Reviews

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5.0
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Great Experience
Business Banker (Former Employee) –  San Antonio, TXAugust 15, 2019
Fun and innovative place to work. Customer care driven. Strong morals and high integrity company. Great work life balance. Would recommend this company to anyone in banking. Minus the systems they used in retail.
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3.0
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Capital One
Project Manager (Former Employee) –  Los Angeles, CAAugust 15, 2019
Capital One is a good place to work, good benefits and opportunities for career development, as long as you are in the right department. Hard to move up in some roles
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3.0
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if they don't like you, you're pretty much done there
Teller (Former Employee) –  Bronx, NYAugust 15, 2019
if they don't like you, you're pretty much done there. it started off well in the beginning but it all depends on who you work with. some employees were fun but others like playing the seniority card and will belittle you in front of others in the hopes that you learn your place.
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5.0
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Amazing place to work.
Customer service representative (Former Employee) –  Wichita, KSAugust 15, 2019
They really care about the people there whether it be the employees or the customers they do everything thing they can. Amazing place to work. They have great benefits and pay. So many advancement opportunities it's in real.
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5.0
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Amazing
Customer Service Coordinator (Current Employee) –  Work from homeAugust 15, 2019
The whole process and everywhere makes you feel welcome. The job itself is very nice, the compensation is amazing and I got my first raise in about 5 months being there.
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5.0
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Ping Pong Table
Senior Customer Service Representative (Former Employee) –  Richmond, VAAugust 15, 2019
Great place to work. Everyone there was extremely friendly and easy to get along with. My teammates and coworkers were always willing to help me along the way.
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5.0
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Great Place to work and the management is terrific
UNDERWRITER (Current Employee) –  Las Vegas, NVAugust 15, 2019
I have been with the company for almost a year and the company is a great place to work. The management encourages people to be their best and is always open to hear out opinions. The opportunity for advancement is always available.
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5.0
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Great Company
Sr. Risk Coordinator (Former Employee) –  Chesapeake, VAAugust 14, 2019
Capital One is a great company to work for. They will take care of you and the pay and benefits are amazing !! Just very conflicting work hours and schedules , but it is definitely worth the experience !
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2.0
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Good pay but didn't enjoy going to work
Sales Associate (Former Employee) –  Saint Cloud, MNAugust 14, 2019
The job paid well, especially for a student in college. However, the culture felt forced and there was little time to build rapport with coworkers. Overall, a good experience.
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5.0
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Great place to work
Fraud Resolutions (Current Employee) –  Tampa, FLAugust 14, 2019
Great people and atmosphere! Plenty of time for career development. They really encourage it. Tons of resources and opportunities! Highly recommend joining the culture there. Plus they have a ping pong table!
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1.0
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Bad leadership
Senior Risk Coordinator (Current Employee) –  Chester, VAAugust 14, 2019
Not all, but alot of leadership lack the knowledge and ability to manage people and balance their role and personal life. Favoritism is a issue unfortunately for such a good idea company.
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4.0
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Good company, questionable management
Cross-Functional Principal Coordinator (Current Employee) –  Plano, TXAugust 13, 2019
I probably would have never considered leaving if it wasn't for management. The culture is the main reason many stay at Capital One. They have great benefits and there are fun times to be had on an 7 building campus.
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4.0
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Great place to work
Sr. Production Coordinator (Former Employee) –  Plano, TXAugust 13, 2019
Benefits are awesome!!! Family oriented fun place to work meet a lot of people to network with and create longtime relationships. You feel like you are the company.
Pros
Fun, Great Benefits, Longtime Relationships
Cons
Too many buildings, management suck, A LOT of politics
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5.0
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productive and fun
Case Manager (Former Employee) –  Tampa, FLAugust 13, 2019
The culture at capital one is amazing, however working in customer service is a difficult with 100 + phone calls a day. You have to be really good at time management. The growth opportunity is great
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5.0
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Nothing negative to say
Market Manager (Former Employee) –  Washington, DCAugust 13, 2019
Great place to work. Loved my boss. Company restructured made me and 60 other leaders from mid atlantic get laid off. Otherwise all good things to say about Capital One.
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5.0
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Great place to work when I was employed there.
Senior Operations Production Coordinator (Former Employee) –  Wilmington, DEAugust 13, 2019
Very professional but relaxed environment. My manager at time stayed on top of everything and kept us informed of everything. During lay off process they do offer help to find a position within or outside of company and the severance package was very good.
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4.0
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Good job
Loss Mitigation Senior Coordinator (Former Employee) –  Wilmington, DEAugust 12, 2019
The job great I we all and if wasn't for the relocation of my job I would have stayed. Overall the culture and work life balance was good and would definitely refer someone to work here.
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4.0
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Overall a good company to work for
Senior Engineer, Network Operations (Current Employee) –  Rolling Meadows, ILAugust 12, 2019
In the grand scheme, Capital One is a good company to work for. The benefits are some of the best you'll find. The people I've worked with have all been top notch in terms of talent.
The downside is the Agile methodology they pushed over all departments outside of DevOps. You end up spending more time in meeting that actually working.
Pros
Flexible, people-first attitude and culture
Cons
Bleeding edge mindset, lends to a "leap before you look" mindset that can get in the way more than help
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5.0
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Great place to work
Customer Service Agent (Former Employee) –  Irving, TXAugust 12, 2019
great place to work. I wish the department still existed but the building was relocated. That was the only downfall. The schedule was a little tough but the pay made up for it.
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3.0
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Good job at first but after management change whole different story
Fraud Investigator III (Former Employee) –  Wilmington, DEAugust 12, 2019
Great job until I got a new manager. Then unfortunately she made a bogus reasons to get rid of me. There’s a great place to work and learned a lot. It’s sad when just because New manager doesn’t like you personally they make above magic magical reason to get rid of you. Manager also do not like males and a female’s preference
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Overall rating

4.0
Based on 7,897 reviews
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Ratings by category

3.9Work/Life Balance
4.0Compensation/Benefits
3.4Job Security/Advancement
3.5Management
3.9Culture

Women's ratings

4.3Fairygodboss Score

79%say women are treated fairly and equally to men

92%would recommend to other women

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