Good job for the Right Person
Customer Service Representative (Former Employee) – Glen Allen, VA – June 19, 2019
I love Capital One and as a company they are wonderful. The job itself can be very stressful dealing with the public and internal changes that are constant and not always well-thought out or executed properly. Training programs could be much better; the best way to learn is to just do it and learn by trial and error. Extremely disappointed that our incentive program was taken away, it's almost like doing more work for less money.
HR is amazing, very supportive. EXECELLENT BENEFITS AND PTO.
Benefits and PTO, Supportive work environment
Stressful, and NO incentive anymore